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Login Login Login Search for " " Shoppers Help Center Select a Topic About Bread Pay™ Disputes and Refunds General Questions Bread Pay™ Installments Payments Returns and Cancellations Bread Pay™ SplitPay Show AllGeneral Questions What should I do if I am not receiving my verification code? Please wait a few minutes before requesting a new verification code as you may receive a text with several codes all at once. Please also note that you will not be able to receive your verification code if the phone number you are entering belongs to a fixed landline, rather than a mobile phone. You are given 5 attempts to validate your verification code before being blocked for 15 minutes. If you are still not receiving a verification code, we recommend you request a new verification code by selecting ‘Didn’t get the token?’. For additional assistance, please contact our Member Support team here . Did this answer your question? Yes No When will my order arrive? To check on the status of your order, please reach out to the retailer directly. Did this answer your question? Yes No How do I view my current balance? You can view your current balance on the Bread Financial Member Portal Home Page. Did this answer your question? Yes No Can I consolidate my loans? Each payment plan is a separate loan and cannot be consolidated Did this answer your question? Yes No Can I change the terms of my loan? You will not be able to adjust your loan terms after you have checked out. Did this answer your question? Yes No Will I receive a paper monthly statement? You will not receive paper monthly statements. We offer AutoPay, and we’ll send you reminders ahead of every due date. You can also view your payment schedule and account details online in the Bread Financial Member Portal. Did this answer your question? Yes No Can I obtain a direct loan using Bread Pay™? Bread Pay™ is only available to help finance individual purchases through participating online retailers. Did this answer your question? Yes No What is the APR on my loan? The Annual Percentage Rate or APR is the cost of credit as a yearly rate. You may have been offered an APR that ranges from 0% to 29.99%, depending on your individual creditworthiness and terms offered by the retailer where you are shopping. You can view your loan’s APR on the Bread Financial Member Portal Home Page in the Payment Plan” section. Did this answer your question? Yes No Can I have more than one loan at a time? Yes, however, your capacity and allowable number of transactions at one time will be based on your credit worthiness and your past history with Bread Pay™. Did this answer your question? Yes No How do I update my contact information? To update your email and phone number, or to update any other information, please call our Member Support team here . Did this answer your question? Yes No How do I authorize a third party to receive account information? To ensure the security of your information, we only provide your account information directly to you unless we receive your verbal consent to disclose information to a third party. We can provide account information to your authorized power of attorney if you need ongoing support in managing your account. Please call our Member Support team here to authorize a third party or verify your account information via conference call. Did this answer your question? Yes No What’s the best way to take a photo of my US Driver’s License or US State ID? You can use any digital camera or phone that has a camera to take a photo of your US Driver’s License or US State ID. After placing the identity document on a dark, flat surface, check that your document is free from any shadows or glare. When framing the photo, make sure the entire document is visible and that everything is in focus. If you are uploading your document on your mobile device with a camera, you can take a photo of your ID document using that device’s camera. If you are using a desktop computer, we recommend taking the photo using a separate digital camera, and then uploading the images to your desktop computer. Did this answer your question? Yes No Does Bread Pay™ report to the credit bureaus? Yes, Bread Pay™ reports repayment information to consumer reporting agencies. Did this answer your question? Yes NoWe want to hear from you If you have questions ing Bread Pay™, we’re here to help. Account Login Contact Support Support Installments Terms of Service SplitPay Terms of Service Privacy Policy SMS Consent Esign Consent © 2015-2021 Lon Operations LLC. All rights reserved Legal Accessibility Privacy &...